Absolutely! We take pride in providing excellent customer support. If you encounter any issues, have questions, or need assistance with our themes or plugins, our support team is ready to help. You can reach out through our dedicated support portal or contact us
Yes, we regularly update our themes and plugins to ensure compatibility with the latest version of WordPress. Keeping your website up-to-date not only ensures optimal performance but also enhances security and access to new features.
If you experience any issues post-installation, please don’t hesitate to contact our support team. We’ll promptly investigate the matter and provide a resolution. Our commitment is to ensure that your experience with our themes and plugins is smooth and trouble-free.
We prioritize the security of your information with utmost seriousness. Your website’s admin link and password are encrypted and stored securely. Access is restricted to our team members who need it to provide you with the necessary support and services. We also adhere to strict confidentiality protocols to prevent unauthorized access or disclosure.
To provide you with seamless installation and customization services for the WordPress themes and plugins you purchase from us, we require access to your website’s admin area. This allows us to directly implement and adjust the themes and plugins to fit your website’s needs, ensuring optimal performance and aesthetics.
Trust is paramount in our services. We’ve built our reputation by upholding the highest standards of professionalism and integrity. Our team members are trained and committed to maintaining your confidentiality and security. We encourage you to check our customer reviews and testimonials for reassurance of our trustworthy service.
Instead of providing ZIP files for manual installation, our service includes direct installation and setup of themes and plugins on your website. This approach ensures correct installation and configuration, providing a hassle-free experience for you. Our team will handle all aspects of the process, from installation to final adjustments, based on your requirements.
We recommend changing your password after we complete our services as a best practice for maintaining your website’s security. You can easily change your password through your website’s admin dashboard under the user section. If you need assistance with this process, we’re more than happy to guide you through it to ensure your continued security.