Thank you for shopping with us. We strive to provide high-quality digital products and excellent customer service. Please review our refund policy below to ensure a smooth experience with our products.

1. Eligibility for Refunds

  • Digital Products: Due to the nature of digital products, which are delivered electronically and can be accessed immediately upon purchase, we do not offer refunds once the product has been delivered or accessed. This includes but is not limited to eBooks, software, digital courses, and downloadable media.

  • Non-Delivery: If you have not received your digital product or access details within the expected time frame, please contact our support team within 7 days of purchase. We will investigate and, if necessary, provide a refund or an alternative solution.

  • Technical Issues: If you encounter technical issues with accessing or using the product, please contact our support team within 14 days of purchase. We will make every effort to resolve the issue or provide a suitable solution, which may include a refund if we are unable to resolve the issue.

2. How to Request a Refund

To request a refund, please contact our customer support team via email at support@wpthemenplugin with the following information:

  • Your order number
  • The date of purchase
  • A detailed description of the issue you are facing
  • Any relevant screenshots or error messages

3. Processing Refunds

  • Refunds will be processed to the original method of payment. Please allow up to 7-10 business days for the refund to reflect in your account, depending on your payment provider.

  • If a refund is approved, it will be issued for the full amount of the purchase. In cases where a partial refund is deemed appropriate, we will communicate this decision and the amount to be refunded.

4. Exceptions

  • Change of Mind: We do not offer refunds for changes of mind or if you no longer require the digital product after purchase.

  • Unauthorized Access: We are not responsible for refunds if you provide incorrect or incomplete information that results in unauthorized access or misuse of the digital product.

5. Contact Us

If you have any questions or concerns about our refund policy or your purchase, please contact our support team at support@wpthemenplugin. We are here to assist you and ensure your satisfaction with our products.

6. Policy Updates

We may update this refund policy from time to time. Any changes will be posted on our website and will take effect immediately upon publication.

Thank you for understanding and for choosing our digital products. We appreciate your business and are committed to providing you with a positive experience.